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Legal information

Revolte SAS

with a capital of 20 000€
5 Avenue du Général de Gaulle, 94160, Saint Mandé
891 753 352 R.C.S. Creteil
pro@revolte.club, +33 9 80 80 60 42
VAT : FR68891753352

Host

This website is hosted at:
Gandi SAS 63, 65 Boulevard Massena
75013 Paris France
Tel: +33170377661

Privacy Policy

At REVOLTE, the protection of your personal data is a priority.
When you use the pro.revolte.club website (the "Site") and our services, we may collect personal data about you.
The purpose of this policy is to inform you of the ways in which we process such data in accordance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter the "GDPR").

Who is the data controller?

The data controller is REVOLTE, a simplified joint stock company, registered with the Créteil Trade and Companies Register under number 891 753 352 and whose registered office is located at 5 Avenue Général de Gaulle 94160 Saint-Mandé (hereinafter referred to as "We"), during your browsing of our Site or in the context of managing our contractual relations.

What data do we collect?

Personal data is data that can identify an individual directly or by cross-referencing with other data.
We collect data in the following categories:

  • Identification data (surname, first name, email and postal address, telephone number, driving licence, vehicle registration);
  • Connection data (connection logs, encrypted passwords) ;
  • Data about your vehicle (vehicle model, registration number, number of kilometres, costs of previous breakdowns, costs of previous servicing);
  • Contract data (contract, estimate, repair order);
  • Browsing data (pages consulted, date and time of connection, browser used, operating system, user ID, advertising identifier);
  • Economic and financial data (bank details, credit card details)
  • Mandatory data are indicated when you provide us with your data. They are marked with an asterisk and are necessary to provide you with our services.

On what legal grounds, for what purposes and for how long do we keep your personal data?

GoalsLegal basisShelf life
Provide you with access to an online account to make requests for redressExecution of pre-contractual measures taken at your requestYour data is kept for the duration of your account.
Your connection logs are kept for 6 months or 1 year.
If your account is inactive for 2 years, your personal data will be deleted in the absence of a response from you to our reactivation email.
In addition, your data may be archived for evidential purposes for a period of 5 years.
Providing our repair servicesPerformance of the contract you or your company have with UsPersonal data is kept for the duration of the contractual relationship.
Data relating to your credit card is kept by our payment service provider until full payment has been made in the absence of a subscription or until the subscription has been cancelled.
The data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.
In addition, your data may be archived for evidential purposes for a period of 5 years.
Build up a file of customers and prospectsOur legitimate interest in developing and promoting our businessFor customers: data is kept for the duration of the contractual relationship.
For prospects: data is kept for a period of 3 years from the date of your last contact.
Execute your order, carry out operations relating to the management of our customers, concerning contracts, orders, invoices and follow-up of the contractual relationship with our customersPerformance of the contract you or your company have with UsPersonal data is kept for the duration of the contractual relationship.
Data relating to your credit card is kept by our payment service provider until full payment has been made in the absence of a subscription or until the subscription has been cancelled.
The data relating to the visual cryptogram or CVV2, written on your bank card, is not stored.
In addition, your data may be archived for evidential purposes for a period of 5 years.
Send newsletters, solicitations and promotional messagesFor customers: our legitimate interest in building customer loyalty and informing customers of our latest news
For prospects: your consent
The data is kept for 3 years from your last contact with us or until you withdraw your consent.
Responding to your requests for informationOur legitimate interest in responding to your requestsThe data is kept for the time necessary to process your request for information and deleted once the request for information has been processed.
Comply with the legal obligations applicable to our businessComply with our legal and regulatory obligationsFor invoices: invoices are archived for a period of 10 years.
The data relating to your transactions (with the exception of bank details) are kept for 5 years.
To compile statistics [to be completed with the precise purpose: navigation, site audience, purchases, etc.].Your consentThe data is kept for [to be completed].
Managing requests to exercise rightsOur legitimate interest in responding to your requests and keeping track of themIf we ask you for proof of identity, we will only keep it for as long as it takes to verify your identity. Once the verification is complete, the proof is deleted.
If you exercise your right to object to receiving marketing: we keep this information for 3 years.

Who are the recipients of your data?

Will have access to your personal data:

  • The staff of our company
  • Our subcontractors: hosting provider, newsletter sending provider, audience measurement and analysis provider, secure payment provider, questionnaire creation tool
  • Where applicable: public and private bodies, exclusively to meet our legal obligations.

Will your data be transferred outside the European Union?

Your data is kept and stored for the duration of the processing on Gandi's servers, located in the European Union.
Within the framework of the tools that we use (see article on the recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured by means of the following tools:

  • or the data is transferred to a country that has been the subject of an adequacy decision by the European Commission, in accordance with Article 45 of the GDPR: in this case, this country ensures a level of protection deemed sufficient and adequate to the provisions of the GDPR;
  • or the data is transferred to a country whose level of data protection has not been recognised as adequate for the purposes of the GDPR: in this case these transfers are based on appropriate safeguards as indicated in Article 46 of the GDPR, adapted to each provider, including but not limited to the conclusion of standard contractual clauses approved by the European Commission, the application of binding corporate rules or under an approved certification mechanism.
  • or the data is transferred on the basis of one of the appropriate safeguards described in Chapter V of the GDPR.

What are your rights to your data?

You have the following rights with respect to your personal data:

  • Right to information: this is the reason why we have drawn up this policy. This right is provided for in Articles 13 and 14 of the GDPR.
  • Right of access: you have the right to access all your personal data at any time, in accordance with Article 15 of the GDPR.
  • Right of rectification: you have the right to rectify your inaccurate, incomplete or outdated personal data at any time in accordance with Article 16 of the GDPR
  • Right to limitation: you have the right to obtain the limitation of the processing of your personal data in certain cases defined in Article 18 of the GDPR.
  • Right to erasure: you have the right to request that your personal data be erased, and to prohibit any future collection of your personal data on the grounds set out in Article 17 of the GDPR
  • Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of the applicable texts. (Article 77 of the GDPR)
  • The right to set up guidelines for the retention, deletion and disclosure of your personal data after your death.
  • Right to withdraw your consent at any time: for purposes based on consent, Article 7 of the GDPR provides that you may withdraw your consent at any time. Such withdrawal will not affect the lawfulness of the processing carried out prior to the withdrawal.
  • Right to portability: under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have provided to us in a standard machine-readable format and to request its transfer to the recipient of your choice.
  • Right to object: under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process your personal data despite this objection, for legitimate reasons or to defend legal rights.

You can exercise these rights by writing to us using the contact details below. We may ask you to provide additional information or documents to prove your identity.

What cookies do we use?

For more information on cookie management, please see our Cookie Policy.

Contact point for personal data


Contact email: pro@revolte.club
Contact address: 32, rue des Veyettes 35000 RENNES

Changes

We may amend this policy at any time, in particular to comply with any regulatory, legal, editorial or technical developments. These changes will apply as of the effective date of the modified version. You are therefore invited to regularly consult the latest version of this policy. Nevertheless, we will keep you informed of any significant changes to this privacy policy.
Effective date: 29 March 2022